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Technical Support English > SUPPORT > Technical Support
Punuo Electric will always give top priority to customer satisfaction, adherencing to the " To create value for customers" principal. Punuo Electric and his partners have established a strong network of services, and the the outstanding team of professionals will provide you with high-quality and highly efficient professional services.

Comprehensive Training Pl
Punuo Electric is able to provide you with a full range of training.the training consists of the theoretical knowledge and practical product courses. In the training process, Punuo makes the best use of multi-media teaching facilities of modern technology, to explain to you these complex concepts so as to ensure that your investment in training can receive the expected results.

Engineering Solutions
Punuo Electric is also able to offer you a wide range of services, including helping users design the distribution protection program, test and maintenance of the power system protection equipment and automation systems. Our advisory services will provide you with expertise in the following areas:
■ technical Advisory Services
■ system Function 
■ system Performance Evaluation
■ operation Reliability Analysis
■ make The Guiding Principles Of Maintenance Service

System Design and Project Management
■ offer Technical guidance
■ offer designs of protection systems, substation automation system.
■ provide a typical case of application design as reference of your product application design.
■ advanced project management experience

System Maintenance and Operation Services
■ continuous upgrade system software
■ 7 day / 24-hour hotline service and on-site service
■ emergency accessories supply
■ regular inspections to detect potential problem

Customer Support
■ 7 day / 24-hour Technical Support
■ giving urgent solution for a matter of urgency according to  the actual situation
■ supply rapid and efficient support
■ customer service tracking throughout the entire process 

Product maintenance and upgrades
■ The accessories or the whole machine can be replaced immediately to meet the urgent needs of the customers
■ all the products will be tested as per the standards
■ all the products offered to the customers will be given the quality standard warranty
 
 
 

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